Last Updated: 16/03/2026

  1. General Use

By using the Knot Bakehouse website or purchasing from our stores, you confirm that:

  • You are at least 18 years old or using the website with the permission of a parent or

guardian.

  • You will use the website only for lawful purposes.
  • You will not misuse, disrupt, or interfere with the functionality of the website.

Knot Bakehouse reserves the right to modify or discontinue services at any time without

prior notice.

  1. Products & Availability

All products displayed on our website or in-store are subject to availability.

We reserve the right to:

  • Change product offerings
  • Adjust pricing
  • Modify product descriptions
  • Discontinue products at any time

Images displayed on the website are for illustration purposes only and actual products

may vary slightly.

  1. Pricing

All prices are listed in AED (United Arab Emirates Dirhams) unless otherwise stated.Prices:

  • Include VAT where applicable
  • May change without prior notice

Delivery or service charges may be added during checkout.

  1. Orders

By placing an order with Knot Bakehouse you agree that:

  • All information provided is accurate and complete.
  • You are authorized to use the payment method provided.

We reserve the right to:

  • Cancel or refuse any order
  • Limit quantities
  • Request additional verification before processing an order.
  1. Payments

We accept payment through approved payment methods including:

  • Credit / Debit cards
  • Online payment gateways
  • Apple Pay or other digital wallets where available

All payments are processed through secure third‑party payment providers. Knot

Bakehouse does not store your payment details.

  1. Delivery & Collection

Delivery times are estimates and may vary depending on location, order volume, or

external factors.Knot Bakehouse is not responsible for delays caused by third‑party delivery services.

Customers must ensure the delivery details provided are correct and accessible.

  1. Returns & Refunds

Please refer to our Return & Refund Policy for full details regarding refunds,

replacements, and returns.

Due to the perishable nature of food products, returns may be limited.

  1. Intellectual Property

All content on the Knot Bakehouse website including logos, branding, images, designs,

text, and packaging concepts are the property of Knot Bakehouse.

They may not be copied, reproduced, distributed, or used without written permission.

  1. Limitation of Liability

Knot Bakehouse is not liable for:

  • Indirect or consequential damages
  • Loss of profits
  • Website interruptions
  • Issues caused by external delivery services

Our liability is limited to the value of the purchased product.

  1. User Content

If you submit reviews, photos, or comments through our website or social media, you

grant Knot Bakehouse the right to use, share, repost, and promote such content for

marketing and promotional purposes.

  1. Privacy

Your personal information is handled in accordance with our Privacy Policy. We take

reasonable steps to protect personal data and respect customer privacy.

  1. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates. Any

disputes arising from the use of this website or services shall be subject to the

jurisdiction of the courts of the UAE.

  1. Contact Information

Knot Bakehouse

Dubai, United Arab Emirates

Email: events@knotbakehouse.com

Website: https://knotbakehouse.ae/